Refund Policy

Last updated: March 15, 2023

Overview

Thank you for purchasing from OpenLiaisonHub. We strive to ensure that our customers are completely satisfied with their experience at our pizzeria. In the scenario that you are not satisfied with your purchase, we invite you to review our policy on refunds and returns.

Refund Duration

Refund requests must be made within 24 hours after the receipt of your order. Please contact us at +39 06 1234 5678 or visit our pizzeria at Pizzeria Via Napoli, Rome, 00184, Italy to initiate a refund.

Eligibility for Refund

To be eligible for a refund, the item must be in the same condition that you received it. It must be unused, and in its original packaging. Proof of purchase is required for all refunds. Please note that sale items cannot be refunded.

Food Orders

Due to the perishable nature of our products, we can only offer refunds for food orders if the product received is not what was ordered, is defective or damaged upon delivery. If you encounter these issues, please contact us immediately so we can evaluate the matter.

Process for Refund

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at +39 06 1234 5678 with details of the product and the defect.

Shipping Returns

To return the product, you should mail your product to: Pizzeria Via Napoli, Rome, 00184, Italy. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

Contact Us

If you have any questions about our refund policy, please contact us at +39 06 1234 5678 or visit our website at openliaisonhub.sbs.

Note:

OpenLiaisonHub reserves the right to make amendments to this policy at any time. Notification of any changes will be published on this page. If you disagree with any of the changes to this policy, please contact us prior to making a purchase. Your continued use of our products and services following the posting of changes to these terms means that you accept those changes.